TenneT - insurance broker services

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Lot 3 and Lot 4 awarding:
TenneT offer the option to participants: If a participant who offered all lots, being awarded for just lot 3 and/or 4, they have the option to withdraw their bid in case they are not interested in servicing the lot separately. Awarding will then be placed on second ranked supplier. If supplier wants to execute this option, they need to inform contracting authority within 5 working days after initial award.

Tender Description – Insurance Brokerage Services
TenneT intend to procure comprehensive insurance brokerage services covering its activities in Germany (TenneT TSO GmbH) and the Netherlands (TenneT TSO B.V.). The procurement is structured into three separate lots (the “Lots”), for which bidders may submit offers for one, several, or all Lots. The objective of this procurement is to appoint one or more highly qualified insurance broker(s) capable of delivering high-quality, proactive, and strategic support across the full insurance lifecycle, ensuring optimal coverage, competitive pricing, and efficient claims handling for complex onshore and offshore operations as well as specialty risks.

The contracting authorities are  TenneT TSO GmbH & TenneT TSO B.V.
TenneT is a leading European Transmission System Operator (TSO) with its main activities in the Netherlands and Germany.  TenneT is one of the largest investors in national and international electricity grids on land and at sea. Our focus is on developing an integrated Northwest European energy market and facilitating the energy transition. TenneT is committed to meeting society's needs by being responsible, engaged and connected.

Tender Procedure
TenneT is a "contracting entity" subject to the Public Procurement Act 2012. The notice for this Call for Competition will be published via tender platform Mercell Source-to-Contract to the Official Journal of the European Union available at http://ted.europa.eu. The Call for Competition will be based on the negotiated procedure with prior publication, which means that initially an interested market party may apply as a Candidate. Details on general tender procedure can be found in the document "Procedure Guidelines".

Lots
The scope of services is divided as follows:
Lot 1: Onshore Policies – Engineering / Property / Liability
Lot 2: Offshore Policies – Engineering / Property / Liability
Lot 3: Specialty Policies handled from Netherlands
Lot 4: Specialty Policies handled from Germany

Each Lot comprises advisory, placement, and ongoing servicing of insurance solutions tailored to the respective risk profiles.

Scope of Services
The selected broker(s) shall provide end-to-end insurance brokerage services, including but not limited to the following service components:
Team & Availability: Provision of a qualified, experienced, and dedicated service team with sufficient capacity and availability. The broker shall ensure continuity of key personnel and provide clear escalation paths.
Broking & Policy Management: Strategic advice on insurance design and structuring, market analysis, placement and renewal of insurance programs, preparation and negotiation of policy wordings, and ongoing policy administration.
Claims Management: Proactive claims handling and support throughout the entire claims lifecycle, including notification, coordination with insurers, advocacy on behalf of the contracting authority, and monitoring of claims performance.
Reporting, KPIs & Performance Management: Regular, structured reporting on program performance, market developments, claims experience, and premium evolution. Definition, monitoring, and continuous improvement of agreed key performance indicators (KPIs).
Transition & Onboarding: Seamless transition from incumbent arrangements, including structured onboarding, data transfer, and implementation of service processes ensuring uninterrupted coverage and service continuity.

Geographic Scope
All services must be provided for both the German and Dutch entities of the contracting authority. The broker is expected to demonstrate sufficient local presence, regulatory capability, and market access in both jurisdictions to ensure compliant and effective service delivery.

In order to protect the confidentiality of the information provided by the client in the tender documents, it is mandatory to conclude a confidentiality Agreement as per "NDA" document provided for download via Mercell. Please send the signed and stamped copy to: [E-Mail entfernt]

After sending the NDA and a plausibility check by the Client, the Client will grant the interested parties access to the tender by Email.
After registering for the tender at Mercell Source-to-Contract, you will find all tender documents in the call for competition phase under "Questionnaires", section "Call for Competition", question 1.1. 
The bidder can not deduce eligibility for participation only from signing and submitting the NDA. TenneT will only accept tenderers who successfully qualify during the call for competition phase to participate in the offer phase.

The application for the call for competition must be submitted in due time and no later than by
                             10.07.2026 at 12:00 CET
via the e-Award platform Mercell Source-to-Contract. Individual extensions of time will not be granted. Please start your upload process early enough.

Submission of the request to participate (applications) by Email, mail or fax are not permitted. A violation of this requirement will lead to disqualification of the applicant and exclusion from the tender process.

Please make sure to familiarize yourself with the Schedule, Questionnaires, Messages section and the Q&A section early enough and thoroughly read through all relevant documents.

In case of technical difficulties, please reach out to Mercell:
Servicedesk Mercell: [E-Mail entfernt]
Phone: +31 (0) 85-001 4593
Opening hours: 9:00-17:00 CET